Sistem Customer Relationship Management untuk Perusahaan Penjualan Alat Komputer Menggunakan Analisis Fishbone. Teknika, [S. l.], v. 9, n. 2, p. 129–137, 2020. DOI: 10.34148/teknika.v9i2.292. Disponível em: https://ejournal.ikado.ac.id/index.php/teknika/article/view/292. Acesso em: 8 may. 2025.