Perancangan Gamifikasi Pada Proses Implementasi ERP Menggunakan Metode Accelerate SAP

Kusuma Dewangga; Andi Wahju Rahardjo Emanuel; Kathryn Widhiyanti

doi:10.34148/teknika.v11i3.552

Kusuma Dewangga Magister Informatika, Universitas Atma Jaya Yogyakarta, DI Yogyakarta
Andi Wahju Rahardjo Emanuel Magister Informatika, Universitas Atma Jaya Yogyakarta, DI Yogyakarta
Kathryn Widhiyanti Prodi Animasi, Institut Seni Indonesia Yogyakarta, DI Yogyakarta https://orcid.org/0000-0003-4279-8981

DOI: https://doi.org/10.34148/teknika.v11i3.552

Keywords: ERP, Gamifikasi, ASAP, Motivasi

Abstract

Penerapan sistem ERP (Enterprise Resource Planning) pada sebuah perusahaan dapat memberikan manfaat yang besar bagi perusahaan. Namun, keberhasilan penerapan ERP selalu menjadi tantangan tersendiri bagi implementor ERP. Biaya investasi ERP yang besar tidak menjamin keberhasilan penerapan ERP. Untuk mencegah hal tersebut, perusahaan perlu melakukan beberapa pengubahan dan memanajemen critical success factor pada tiap tahap dalam implementasi ERP dengan baik dan penuh kehati-hatian. Metode ASAP menjadi salah satu metode implementasi ERP yang baik karena proses implementasi dibagi menjadi fase-fase yang berjalan berurutan namun tidak menjamin keberhasilan suatu implementasi. Pada beberapa penelitian terkait implementasi ERP menyebutkan bahwa salah satu tantangan besar yang dihadapi dalam implementasi ERP muncul dari aspek sosial dan organisasi daripada aspek teknis. Dibutuhkan suatu upaya agar perusahaan dapat memanajemen motivasi dan engagement agar performa kelajuan pekerjaan dan kolaborasi agar dapat meningkatkan keterlibatan pihak dalam perusahaan yang berkaitan dengan kelancaran operasional ERP agar penerapan ERP dapat sesuai dengan target yang diharapkan. Gamifikasi dapat menjadi solusi yang membantu untuk meningkatkan motivasi dan keterlibatan karyawan dalam setiap proses dalam implementasi ERP. Rancangan membangun sebuah proses gamifikasi pada proses pelatihan ERP diharapkan dapat meningkatkan keterlibatan dan motivasi karyawan sehingga mempermudah dan meningkatkan keberhasilan implementasi ERP dari aspek sosial dan organisasi.

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