Exploration of Software as a Service (SaaS) as a Project Management Tools

  • Liliana Information System Department, Faculty of Engineering, Universitas Surabaya, Surabaya, East Java, Indonesia
  • Daniel Soesanto Information System Department, Faculty of Engineering, Universitas Surabaya, Surabaya, East Java, Indonesia
  • Bambang Prijambodo Information System Department, Faculty of Engineering, Universitas Surabaya, Surabaya, East Java, Indonesia
  • Jasti Ohanna Information System Department, Faculty of Engineering, Universitas Surabaya, Surabaya, East Java, Indonesia
Keywords: SaaS, Project Management, Information Technology, Multi-Tenancy, Project Management Tools


Companies increasingly adopt software as a Service (SaaS) as a project management tool. SaaS offers greater flexibility, availability, and accessibility than traditional information system software. In this study, SaaS is used as the basis for creating project management applications, including recording work plans, the progress of each user's performance, and meeting documentation. The stages of the literature study are carried out by looking at journals and books. The trial was carried out using black-box testing. Verification trials are carried out by involving a team of programmers to see the flow of the system algorithm. Validation trials are carried out by asking various users involved in project implementation to try the system and asking users to fill out questionnaires related to the ease of use of project management features. The two stages of the trial showed good results, as evidenced by 77.8% of users stating that the SaaS concept really helped them with the flexibility of system installation with a short waiting time. Meanwhile, 76.16% of users stated that the features provided and their configuration could help them in project management. The research results show that SaaS has great potential to help companies to manage projects effectively. In future research, various factors in different project management can be explored deeper, so that SaaS becomes more configurable and used by a wider variety of users.


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How to Cite
Liliana, Soesanto, D., Prijambodo, B., & Ohanna, J. (2024). Exploration of Software as a Service (SaaS) as a Project Management Tools. Teknika, 13(2), 309-317. https://doi.org/10.34148/teknika.v13i2.933